For Download Users
TaxAct guarantees you are completely satisfied with your TaxAct software purchase. If you are not completely satisfied, request a full refund within 30 days of receipt, and you will receive your money back. No questions asked!
The Money-Back Guarantee does not apply after you use the TaxAct software to print or e-file a return and that return is accepted by the IRS or state taxing agency.
To receive a refund of your product fee(s), send an email to Assistance@TaxAct.com with your name, zip code, email address on account, TaxAct username, Order ID, and product you would like refunded.