Contact TaxAct Service & Support


 Support Hours


April 1 - 10

Monday - Friday
8am - 8pm
Saturday
9am - 5pm
Sunday
10am - 5pm

April 11 - 15

April 11
9am - 6pm
April 12
10am - 6pm
April 13-14
8am - 8pm
April 15
8am - 10pm

April 16 - July 10

Monday - Friday
8am - 6pm
Saturday & Sunday
Closed

July 11 - 15

July 11
9am - 5pm
July 12
10am - 5pm
July 13-15
8am - 8pm

July 16 - December 31

Monday - Friday
8am - 5pm
Saturday & Sunday
Closed

All times are in Central time zone

Support is closed on the following holidays: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving & Christmas

Type of Support - TaxAct Products Email Support Phone Support*
Tax Help (319) 373-3600
Customer Service Email Support (319) 373-3600
Type of Support - TaxAct Professional Products Email Support Phone Support
Product Support

(Installation, navigation, printing, electronic filing & filing errors, general troubleshooting)

Email Professional Support (319) 731-2682
Customer Service

(Account record maintenance, Sign-In difficulties, product features, order processing, billing, status of return, product guarantee & privacy information, and email opt-out)

Email Professional Support (319) 731-2682
Tax Help

(Tax questions and IRS & State notices)

Email TaxPayer Support (319) 731-2680