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April (after IRS deadline) — January (mid-month)
January (mid-month) — April (through IRS deadline)
April filing due date, open until 12am.
We will only use your email address to directly respond to your request. No other emails will be sent and we do not share your email address with 3rd parties.
(Installation, navigation, printing, electronic filing & filing errors, general troubleshooting, tax questions and IRS & State notices)
(Account record maintenance, Sign-In difficulties, product features, order processing, billing, status of return, product guarantee & privacy information, and email opt-out)
(Order placement and desktop product questions prior to purchase)
(Installation, navigation, printing, electronic filing & filing errors, general troubleshooting)
(Tax questions and IRS & State notices)
We typically reply to emails within 1-2 business days. If detailed research is necessary, a response could take up to 2 to 3 business days.
TaxAct, Inc1425 60th Street NECedar Rapids, IA 52402
We want to hear your comments about our products & website. Please feel free to contact us at webmaster@taxact.com