Contact TaxAct Service & Support

Consumer Software Professional Software

Support Hours

All times are in Central time zone

May 18, 2021 - January 16, 2022

Monday - Friday

8:00am - 5:00pm

Saturday & Sunday

Closed

January 17, 2022 - April 18, 2022

Monday - Friday

8:00am - 9:00pm

Saturday & Sunday

9:00am - 6:00pm

April 19, 2022 - January 13, 2023

Monday - Friday

8:00am - 5:00pm

Saturday & Sunday

Closed

Extended Hours:

January 22, January 23, January 29, January 30, April 16 & April 17, 2022

9:00am - 8:00pm

April 11 - 15, 2022

8:00am - 10:00pm

April 18, 2022

8:00am - 2:00am

Support is closed for the observance of the following holidays: Memorial Day, July 4th, Labor Day, Thanksgiving & Christmas

Type of Support - TaxAct Products	Phone Support*
Customer Service	(319) 373-3600

Type of Support - TaxAct Professional Products	Email Support	Phone Support
Product Support (Installation, navigation, printing, electronic filing & filing errors, general troubleshooting)	Email Professional Support	(319) 731-2682
Customer Service (Account record maintenance, Sign-In difficulties, product features, order processing, billing, status of return, product guarantee & privacy information, and email opt-out)	Email Professional Support	(319) 731-2682
Tax Help (Tax questions and IRS & State notices)	Email TaxPayer Support	(319) 731-2680

*Photo and name of representative are for illustrative purposes only.

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