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Displaying 8,683 Reviews
Generally very easy to navigate
Oct 17, 2026 • Erich Brough
Generally very easy to navigate through a return, though some details get hidden (like the IP PIN).
Easy to navigate and great AI…
Oct 17, 2026 • Charles Houston
Easy to navigate and great AI assistance!
Efficient and convenient
Oct 17, 2026 • I Mbawuike
Efficient and convenient
EASY TO FOLLOW
Oct 17, 2026 • Tangy Kirksey
EASY TO FOLLOW
pre pop affordable ease of use
Oct 16, 2026 • michelle
pre pop affordable
The user-friendly AI chatbox this year…
Oct 16, 2026 • Downtown Brown
The user-friendly AI chatbox this year was somewhat helpful. For feedback and continuous improvement, you need to add the form template for 1099-G because the chatbox didn't help explain why all the other 1099 forms were available, but not that one. This would be used by lots of people who get taxable grants from USDA.
This tax return software is criminal
Oct 16, 2026 • Vann J
This tech software is criminal! It specifically left out data and selections that I made and entered about my tax returns, until after I had purchased a plan. it then decided to send me in a constant loop of reviewing my return for errors, until I reached out to chat support and was directed to manually search and enter data in another part of the website, and then it popped up and said the prior plan that it offered, and I purchased, was no longer sufficient for the data I had already selected- this required me to upgrade the plan after I was already offered one, doubling the expected cost! and, in addition to a second plan that I had to upgrade, it attempted to double charge me for other services paid for in the first offered plan!! if Trump was not in office, any other business or industry would face enormous corruption or criminal charges for how this works against consumers and only for profit!
2024 tax year return was not e-filed…
Oct 16, 2026 • Jason Eland
2024 tax year return was not e-filed but I have emails from tax act saying my return was. Now I have to deal with all that in 2026. The system shows an exact 12am download in the summer months earlier than my finished return was and that it was paper printed. Also Trying to talk to support logs you out mid conversation. Been with taxact for years, always e-filed. I have never had as many issues with them except this year and last. Getting stuck in endless loops, having info not saved, logged out while talking to their own support. Do not look at any in system documentation while talking to support or you disconnect from the rep. Worse experience ever.
