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What Our Customers Say on Trustpilot

4.0 out of 5 based on 8,135 reviews

Displaying 8,135 Reviews

Great service and price

Jun 11, 2026 • GH

turbotax tried to charge me $170 for this service. TaxAct charged under $40. Thank you for the great service and reasonable cost.

It was easy and quick

Jun 10, 2026 • Katie Meeks

It was easy and quick

Laura was not very helpful online

Jun 10, 2026 • MichelleDiaz

Laura was not very helpful online, in fact she was very snarky. There was was nothing that indicated I would be charged $35 for a rude representative that ended up having to call me because she was so horrible online.

You advertise as FREE but I ended up…

Jun 10, 2026 • Lisa

You advertise as FREE but I ended up paying $132.48 to file my taxes. The system will not allow you to proceed until you "agree" to pay. That is a scam.

On the one hand

Jun 10, 2026 • Joel Parthemore

On the one hand, I resented having to pay to e-file my taxes from overseas. On the other hand, TaxAct made it easy to receive a complete refund on my state taxes, so in the end, I make out financially.

First year filing, hoping all goes well

Jun 9, 2026 • The Laseringtrespiker

The ai chat robot was super helpful explaining and answering any questions I had as well as the website being super easy to navigate and walk through. Hopefully everything goes well because this was my first year filing taxes but if it does, I will definitely use this website again.

I FINALLY FIGURED OUT ON MY OWN HOW TO…

Jun 9, 2026 • Holly Hart

I FINALLY FIGURED OUT ON MY OWN HOW TO FILE MY TAXES. THEY WERE CIMPLETED AND SENT ON 4/15/2026 BUT FINALLY ACCEPTED TODAY. THIS PROGRAM IS NOT USER FRIENDLY AT ALL.

Self-employed price tier grift...

Jun 9, 2026 • JUSTIN

Overall it was a decent experience. However, I can't agree with them justifying charging me for self-employed state tax prep when I worked in another state briefly and was not self-employed there (only got a W-2).