Helpful Links for Navigating or Using TaxAct Website

• Clearing the Program Cache
• WebView2 Troubleshooting
• WebView2: Error When Installing

Browser Issues > Download

• Clearing Browser Cache
• Running Program Updates

Browser Issues > Online / Over the Web

• Browser Locks Up When Printing
• Clearing Browser Cache
• Clearing the Program Cache

Getting Started > Download

• "Not Released" Download Message After Purchase
• "TaxAct Final Version Not Found" During State Install
• Clearing Browser Cache
• Desktop Program Selecting States For Multiple Returns
• Downloading and Installing TaxAct
• Install/Update a State - TaxAct Desktop
• Installing TaxAct on Multiple Computers
• Macintosh Version Availability
• Overridden Values and Alerts for Overridden Fields
• Running Program Updates
• System Requirements
• TaxAct Product Fee Payment Options
• What Do I Need to File?
• Zero Entered Appears as Blank Field

Getting Started > Online / Over the Web

• Blank Data Remove Space
• Clearing Browser Cache
• Macintosh Version Availability
• System Requirements
• TaxAct Product Fee Payment Options
• What Do I Need to File?
• Zero Entered Appears as Blank Field

Getting Started > Professional Preparers

• "Not Released" Download Message After Purchase
• Blank Data Remove Space
• Downloading and Installing TaxAct
• Macintosh Version Availability
• System Requirements
• TaxAct Pro – Purchasing Options

Importing > Download

• Depreciation - Import Data of Asset Disposed of in Prior Year
• Depreciation - Importing Information from Prior Years
• Ex-Spouse Occupation - Removing from Imported Data
• Importing from Another Tax Program
• Professional Editions - Preparer PDF Import
• What is a PDF?
• Why Didn't All of My PDF Data Import?

Importing > Online / Over the Web

• Depreciation - Import Data of Asset Disposed of in Prior Year
• Depreciation - Importing Information from Prior Years
• Ex-Spouse Occupation - Removing from Imported Data
• Import Last Year's Return
• Importing from Another Tax Program
• What is a PDF?
• Why Didn't All of My PDF Data Import?

Navigating > Download

• Active Forms in Forms and Schedules
• Alert - Yellow Alert
• Applying for Federal Student Aid
• Blue or Red Fields - Calculated Lines, Worksheets, Overrides
• Cannot Open Form Directly
• Deleting/Removing a State Return From TaxAct Desktop
• Donation Assistant
• Donation Assistant - General Information
• Form W-2 - Adding, Reviewing or Deleting
• Preparing for Next Year
• Preparing for Next Year - Business Edition
• Reviewing Your Return with Double-Check
• Running Program Updates
• Social Security Number - Entering in Program
• Use Form Entry Method

Navigating > Online / Over the Web

• Adding Line Item Details
• Alert - Yellow Alert
• Applying for Federal Student Aid
• Deleting a State Return - TaxAct Online
• Donation Assistant
• Donation Assistant - General Information
• Form W-2 - Adding, Reviewing or Deleting
• How to Save Your TaxAct Return as a PDF
• Install/Update a State - TaxAct Online
• Navigating Within Your TaxAct Online Return
• Preparing for Next Year
• Preparing Your Federal Return
• Reviewing Your Return with Double-Check
• Social Security Number - Entering in Program
• TaxAct Xpert Support

Printing Issues > Online / Over the Web

• Common Printing Difficulties - TaxAct Online
• Donation Assistant Not Printing
• Print Return Contains Necessary Supporting Documents
• Request a Copy of Your Return
• View Return as PDF
• What is a PDF?

Program Updates

• Running Program Updates
• State Program Updates