Sign In Help
Below are the top FAQs for signing into your account.
(Customer service does not have access to reset your password.)
- I forgot my username or password.
- I haven't received my password reset email.
- I forgot the answer to my security question.
- I need a verification code. (Or I no longer have access to the email account for my TaxAct Account.)
- What is a verification code and how is it used?
- How do I avoid having to enter a verification code every time I sign in to TaxAct?
- How do I update my password or security Q&A?
- I want to receive verification codes via text message. Where do I enter my phone number in my account?
- Why did I receive an email about signing in from a new location?
- I’ve been locked out of my account. How do I unlock it?
- What is TaxAct doing to protect my account and information?
- Can I change my username?