Ordering & Account Information - TaxAct

• E-Filing - Viewing or Printing Instructions
• Printing Receipt for TaxAct Online Returns

Account Maintenance > Desktop Users

• Cancel or Modify an E-Filed Return
• Change My Password in My Account
• Sign In Help
• Signing In From A New Location
• Updating Your Credit Card Information
• Verification Code - How is It Used?
• Verification Code - I Need One or I No Longer Have Access to Email Account
• Verification Codes - Receiving Via Text Message

Account Maintenance > Online / Over the Web

• About Your Username and Password
• Adding a New Return
• Cancel or Modify an E-Filed Return
• Change My Password in My Account
• Change My Username
• Forgot Online Username or Password
• Forgot Security Question Answer
• How Do I Locate the TaxAct Online Account I Registered?
• Remove TaxAct Online Return
• Sign In Help
• Signing In From A New Location
• Update Email Address or Mobile Phone Number
• Verification Code - How is It Used?
• Verification Code - I Need One or I No Longer Have Access to Email Account
• Verification Codes - Receiving Via Text Message

Account Maintenance > Professional Preparers

• Cancel or Modify an E-Filed Return
• Change My Password in My Account
• Prepaid E-Filing - Practice ID and EFIN Verification
• Sign In Help
• Signing In From A New Location
• Updating Your Credit Card Information
• Verification Code - How is It Used?
• Verification Code - I Need One or I No Longer Have Access to Email Account
• Verification Codes - Receiving Via Text Message

Billing > Desktop Users

• Consumer Product Offerings
• E-Filing - Charges for Resubmitting
• Refund of TaxAct Product - Processing Time
• State Program Release Dates
• Updating Your Credit Card Information
• When Is Your Credit Card Charged?

Billing > Online / Over the Web

• Consumer Product Offerings
• E-Filing - Charges for Resubmitting
• Lock In Pricing from a Special Offer
• Printing Receipt for TaxAct Online Returns
• Refund of TaxAct Product - Processing Time
• State Program Release Dates
• Viewing Your TaxAct Online Charges
• Why Was I Charged Twice?

Billing > Professional Preparers

• E-Filing - Charges for Resubmitting
• Prepaid E-Filing - Practice ID and EFIN Verification
• Professional Editions - E-Filing Prices
• Refund of TaxAct Product - Processing Time
• State Program Release Dates
• Updating Your Credit Card Information
• When Is Your Credit Card Charged?

IRS/State Filing > Online / Over the Web

• 1065 Schedule K-2 and K-3 – Domestic Filing Exception
• California - Mandatory E-File
• Create and File Prior Year Tax Returns
• E-Filing - Limit of Five Returns
• E-Filing - Viewing or Printing Instructions
• Form 4868 - Filing a Federal Individual Tax Return Extension
• Mailing Addresses for Filing

IRS/State Filing > Professional Preparers

• 1065 Schedule K-2 and K-3 – Domestic Filing Exception
• California - Mandatory E-File
• Create and File Prior Year Tax Returns
• E-Filing - Limit of Five Returns
• Form 4868 - Filing a Federal Individual Tax Return Extension
• Mailing Addresses for Filing

Log-in Issues > Online / Over the Web

• About Your Username and Password
• Change My Username
• Clearing Browser Cache
• Forgot Online Username or Password
• How Do I Locate the TaxAct Online Account I Registered?
• Sign In Instructions - Desktop (Download/Install) or Online (Web-Based)
• Signing In From A New Location
• Troubleshooting Links for Third-Party Authenticators
• Verification Code - Can I Skip This Step?

Log-in Issues > Professional Preparers

• Access to Download - My Account
• Clearing Browser Cache
• Look Up Username or Reset Password
• Professional Editions - Required Sign in
• Sign In Instructions - Desktop (Download/Install) or Online (Web-Based)
• Signing In From A New Location
• Troubleshooting Links for Third-Party Authenticators

Ordering > Desktop Users

• "Not Released" Download Message After Purchase
• Consumer Product Offerings
• How to Upgrade Your TaxAct Product
• Placing an Order From Outside the United States
• Release Dates of TaxAct Consumer Editions
• Resubmitting E-File with New Credit Card Number
• State Program Release Dates
• TaxAct Product Guarantees
• TaxAct Software For Previous Years
• Updating Your Credit Card Information
• When Is Your Credit Card Charged?

Ordering > Online / Over the Web

• Consumer Product Offerings
• How Do I Locate the TaxAct Online Account I Registered?
• Lock In Pricing from a Special Offer
• Release Dates of TaxAct Consumer Editions
• Resubmitting E-File with New Credit Card Number
• State Program Release Dates
• TaxAct Software For Previous Years

Ordering > Professional Preparers

• "Not Released" Download Message After Purchase
• Features - Professional Editions
• Placing an Order From Outside the United States
• Prepaid E-Filing - Practice ID and EFIN Verification
• Professional Editions - E-Filing Prices
• Release Dates of TaxAct Consumer Editions
• Resubmitting E-File with New Credit Card Number
• State Program Release Dates
• TaxAct Product Guarantees
• TaxAct Software For Previous Years
• Updating Your Credit Card Information
• When Is Your Credit Card Charged?

Product Information > Desktop Users

• "Not Released" Download Message After Purchase
• Consumer Product Offerings
• E-Filing - Limit of Five Returns
• Keeping Your TaxAct Account and Information Secure
• Macintosh Version Availability
• Placing an Order From Outside the United States
• Release Dates of TaxAct Consumer Editions
• State Program Release Dates
• TaxAct Product Guarantees
• TaxAct Software For Previous Years
• When Is Your Credit Card Charged?

Product Information > Online / Over the Web

• About TaxAct Early Access
• About Your Username and Password
• Consumer Product Offerings
• E-Filing - Limit of Five Returns
• How do I connect with a tax expert while using TaxAct?
• How Do I Locate the TaxAct Online Account I Registered?
• Keeping Your TaxAct Account and Information Secure
• Macintosh Version Availability
• Placing an Order From Outside the United States
• Release Dates of TaxAct Consumer Editions
• State Program Release Dates
• TaxAct Refer-a-Friend Program
• TaxAct Software For Previous Years
• When Is Your Credit Card Charged?

Product Information > Professional Preparers

• "Not Released" Download Message After Purchase
• E-Filing - Limit of Five Returns
• Features - Professional Editions
• Macintosh Version Availability
• Prepaid E-Filing - Practice ID and EFIN Verification
• Preparer Regulations - IRS and State Agencies Expand ID Theft Safeguards
• Professional Editions - Data Backup Expiration
• Professional Editions - E-Filing Prices
• Professional Editions - Required Sign in
• Release Dates of TaxAct Consumer Editions
• State Program Release Dates
• TaxAct Product Guarantees
• TaxAct Software For Previous Years
• What is a Practice ID and Where to Find (or Enter) Yours

Status > Desktop Users

• Cancel or Modify an E-Filed Return
• Contact Us
• Unsubscribe Request

Status > Online / Over the Web

• Cancel or Modify an E-Filed Return
• Contact Us
• Unsubscribe Request

Status > Professional Preparers

• Cancel or Modify an E-Filed Return