Pre-orders for the consumer programs are billed in late December.
Orders placed after the December release are billed at the time of purchase.
Professional Preparers
If you choose to Reserve and Pay Later when ordering your software, your credit card will be charged in October when the new tax software preview version is released. The charge includes Federal, State, and e-filing (if applicable) products in a single transaction.
A reminder email is sent one week before processing.
Orders placed after the October release are billed at the time of purchase.
Select Update Credit Card Information (you may need to scroll down).
Click the Order ID and follow the on-screen instructions to update your payment details.
Multiple Charges
If you see multiple charges on your credit card, review your TaxAct account to check the status of your filings. The filing status will help you understand why you are seeing multiple charges.
If you purchase the federal program, and then later add a state (or states), you will see multiple charges as these orders are processed separately.
If your e-file submission is rejected, you may incur an additional charge in some circumstances. See e-Filing - Charges for Resubmitting for details.
If you added new products or upgraded your program after submitting your return, these changes may result in additional charges.