When you sign in to your TaxAct Account online or on your desktop (or while doing other things in TaxAct that need verification), and we send a verification code to your email, you need to enter the verification code. If you don't have access to your email account, or if you don't receive a code, here are some troubleshooting options:
Once you are signed in to your TaxAct Account, go to our Update Email Address or Mobile Phone Number FAQ, and change your email and phone number in your account so that we have your most recent contact information, and so this will not happen again.