If you receive the following error message:
"Republic has informed us that based on your EFIN you are not enrolled to do bank products."
Please make sure you have set up an account with the bank. You must contact Republic Bank to do so. You can locate further information regarding the bank products by visiting the Republic Bank product page on our website.
For Republic Bank, verify you entered the correct Republic Bank Identification Number (RBIN) in your preparer master information:
If you have checked all the above, but still receive the error message, please contact the appropriate bank to verify the information in their system. If that information matches what you have entered, please email our TaxAct Professional Support for further assistance. Put “Attn: Supervisor” in the subject line, state the problem, and provide us with the following information:
Note that any link in the information above is updated each year automatically and will take you to the most recent version of the document at the time it is accessed.