Security software can prevent downloads and installation, or prevent the TaxAct program from working properly after installation. You may need to temporarily disable your security software during download and installation.

If it seems nothing happened after you clicked Download, or you don't know where your browser saved the download, you can find a list of downloads using the keyboard shortcut Ctrl + J in Internet Explorer, Chrome or Firefox. This will open the downloads location and allow you to choose the TaxAct installation file. You can also use Windows search to locate the installation file on your computer. TaxAct installation file names begin with "taXX" (where XX is the last two digits of the year).

If you click on the installation file and get an error, this could be because the download is not complete. Incomplete downloads may be due to internet connection problems. Please confirm the download is complete by checking your browser for any messages showing the progress of download. Alternatively, you can try using a different browser.