Have a tax question? Receive personalized tax information and guidance by phone or email from TaxAct TaxPayer Support! Our knowledgeable tax specialists are available to provide the fast and specific answers you need.


TaxAct TaxPayer Support by Email

  • Email protaxhelp@taxact.com
  • We typically reply to emails within 1-2 business days. If detailed research is necessary, a response may take longer.

TaxAct TaxPayer Support by Phone

  • Customer Service & Product / Technical Support (319) 731-2682
  • TaxPayer Support (tax specific questions) (319) 731-2680
  • TaxPayer Support by phone is included with all TaxAct Professional Editions

Off Season Hours — April (after IRS deadline) — January (mid-month)
Monday - Friday 8 AM - 5 PM (CT)
Saturday & Sunday Closed
Tax Season — January (mid-month) - April (through IRS deadline)
Monday - Friday 7:30 AM - 7:30 PM (CT)
Saturday 9 AM - 4 PM (CT)
Sunday 11 AM - 4 PM (CT)

TaxPayer Support Disclaimer

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