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All TaxAct Customer Support

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319-373-3600 

Tax Professionals Support

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319-731-2682

Professional@TaxActService.com

Professional@TaxActService.com


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Open
until 5:00 p.m. CT

All times reflective of your browser's local time.

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The proof is in the numbers.

We’ve helped thousands of filers in 2025.

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of calls are answered in under 60 seconds 

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customer surveys fueled improvements

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of issues are resolved during the first call

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Reach out to Customer Support for help logging in, changing your password, or other account issues. 


Our team of real humans is ready to tackle the hurdles you may be facing.


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4.4 Stars

Real People. Real Reviews.

Another positive experience.

“We have used TaxAct for several years. This year was a little more complicated, but TaxAct got us through it. We used the chat feature, and when the expert realized it was complicated, she called me. She made the complicated easy.”

LIannie Feb 13, 2025

Will continue to use TaxAct for my tax needs.

“I've been using TaxAct for 10 years.Best of all, during the tax season, they have real experts available to answer users' all kinds of tax questions. That has been a real help for the last three years that I've used the service. Way to go!”

AH01 May 3, 2025

Easy to follow.

“I am so happy with the service I was able to speak with the expert as many times as needed until I felt confident with that I filled everything out correctly. My return came quickly with no issues.”

Mandee Mar 4, 2025

All Hours of Operation

Product Support & Xpert Assist hours

Dates

Hours

April 16 - January 25

Monday - Friday, 8am - 5pm CST.

January 26 - April 12

Monday - Friday, 8am - 9pm CST

Saturday - Sunday, 9am - 8pm CST

Exceptions

Dates

Hours

October 13 - 15

8am - 8pm CST

October 13 - 15

8am - 10pm CST

April 15

8am - 12am CST

Veteran’s Day, Thanksgiving Day, Day After Thanksgiving, Christmas Eve, Christmas Day, New Years Day, Memorial Day, Juneteenth, Independence Day and Labor Day

Closed

Product Support & Xpert Assist hours

April 16 - January 25

Monday - Friday, 8am - 5pm CST.

January 26 - April 12

Monday - Friday, 8am - 9pm CST

Exceptions

October 13 - 15

8am - 8pm CST

October 13 - 15

8am - 10pm CST

April 15

8am - 12am CST

Veteran’s Day, Thanksgiving Day, Day After Thanksgiving, Christmas Eve, Christmas Day, New Years Day, Memorial Day, Juneteenth, Independence Day and Labor Day

Closed

Product Support & Xpert Assist hours

Dates

Hours

April 16 - January 25

Monday - Friday, 8am - 5pm CST.

January 26 - April 12

Monday - Friday, 8am - 9pm CST

Saturday - Sunday, 9am - 8pm CST

Exceptions

Dates

Hours

October 13 - 15

8am - 8pm CST

October 13 - 15

8am - 10pm CST

April 15

8am - 12am CST

Veteran’s Day, Thanksgiving Day, Day After Thanksgiving, Christmas Eve, Christmas Day, New Years Day, Memorial Day, Juneteenth, Independence Day and Labor Day

Closed

Small Business & Tax Professional hours

Dates

Hours

April 16 - January 25

Monday - Friday, 8am - 5pm CST.

January 26 - April 12

Monday - Friday, 8am - 9pm CST

Saturday - Sunday, 9am - 8pm CST

Exceptions

Dates

Hours

October 13 - 15

8am - 8pm CST

October 13 - 15

8am - 10pm CST

April 15

8am - 12am CST

Veteran’s Day, Thanksgiving Day, Day After Thanksgiving, Christmas Eve, Christmas Day, New Years Day, Memorial Day, Juneteenth, Independence Day and Labor Day

Closed