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If you electronically filed your New York return and the return was rejected for a Form W-2 Wage and Tax Statement error, you should check the W-2 and correct any input error(s). If no input error was found, please call New York State's e-file help desk at 1-518-457-6387. They will provide you with the information to complete the W-2 Indicator field in the TaxAct® program.

To enter the W-2 verification code on your New York return:

  1. From within your TaxAct return (Online or Desktop), click State to expand, then click New York (or NY). On smaller devices, click in the upper left-hand corner, then click State.
  2. Click Miscellaneous Topics in the New York Quick Q&A Topics menu to expand, then click W-2 Indicator.
  3. Continue with the interview process to enter all of the appropriate information.
  4. On the screen titled New York - EF W-2 Indicator, enter your W-2 verification indicator amount, then click Continue.
  5. You will then be able to repeat the electronic filing steps to resubmit your New York return.

Note that any link in the information above is updated each year automatically and will take you to the most recent version of the document at the time it is accessed.


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