A "Browser Extension" is a program that is added to an Internet Browser that provides additional functionality.  Sometimes these "plug-ins" or "add-ons" can cause some webpages to not function properly.

If you're having trouble accessing our site using a particular browser, you will want to disable third-party browser extensions in the settings of the browser.

Please refer to your browser's Help function to find more information on disabling this feature.

Related Links:

How to Disable Third-Party Tool Bands and Browser Helper Objects --http://support.microsoft.com/default.aspx?scid=kb;en-us;298931