Data entry errors are the most common cause of rejections. Carefully review all entries related to your rejection to avoid further problems.

For specific information regarding an error code, see Most Common E-File Error and Rejection Codes.

Most rejections are due to:

• Incorrect entries for name, SSN, or birth date in the Basic Information section - see IRS Reject Codes - Name, Birthdate, SSN Mismatch.
• Data entry errors for employer address or EIN information on Form W-2 Wage and Tax Statement or Form 1099 in the Federal section - see Form W-2 - Adding, Reviewing, or Deleting.
• Incorrect prior year Adjusted Gross Income (AGI) or PIN entered during the Filing process - see Correcting AGI/Prior Year PIN Rejection.

After you correct errors, print your return, and review the return before resubmitting, repeat the Filing steps to resubmit your return.

To handle payment of TaxAct fees when resubmitting:

• If you resubmit with the same Social Security Number (SSN) or Employer Identification Number (EIN), you will not be billed. You may be prompted for your credit card number, but you will not receive an additional charge, in most cases. If you do receive a duplicate charge, contact Customer Support to request a refund.
• If you resubmit with a different SSN or EIN, you will need to pay the fee. However, you can request your original charge refunded back to you. Contact Customer Support for assistance.

If your return was accepted but you discover you need to add or correct information, see Form 1040-X - How to Create an Amended Return.

Related Links

• Most Common E-File Error and Rejection Codes
• Form W-2 - Make a Change After E-Filing
• E-File Submission Deadline
• Filing a Federal Individual Tax Return Extension - Form 4868