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If your return was rejected with either of the following IRS codes, you did not provide the information necessary to verify your e-filed return:

  • IND-031: The primary taxpayer's prior-year AGI or Self-Select PIN doesn't match IRS records.
  • IND-032: The spouse's prior-year AGI or Self-Select PIN doesn't match IRS records.

For more information on these signature options, see AGI, Self Select PIN, and Electronic Authentication.


The most common error is entering the AGI for the current year instead of the prior year. If you need help with this, go to our Locate Your Previous Year AGI FAQ.

You can resubmit your return at no charge by repeating the filing steps. If you need help with the filing steps, go to our File My Return with TaxAct FAQ (you can only submit the federal or state return that was rejected; if your state requires you to file a linked return, you will need to resubmit both returns after you have made corrections).


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