If your return was rejected with either of the following IRS codes, you did not provide the information necessary to verify your e-filed return:
The most common error is entering the AGI for the CURRENT YEAR (2020) instead of the PRIOR YEAR (2019). The AGI entered in the filing step should be the original amount from 2019's 1040 Line 8b (round to the nearest dollar). If you filed a joint return last year, the AGI entry for both spouses is the same amount, but must be entered on each spouse's return.
For more information on these signature options, see AGI, Self Select PIN, and Electronic Authentication.
You may review your entries and resubmit your return at no charge by repeating the filing steps. From within your return, click Filing and continue through the interview questions to correct any errors and resubmit.
If only the federal or state return is rejected, you can submit only the return that was rejected. If your state requires you to file a linked return, you will need to resubmit both returns after you have made corrections.