If you need to:

• Reset your password, or
• Retrieve all usernames associated with your email address

Follow these steps:

1. Go to the sign in page.
   
2. Click Forgot Username or Password?.
   
3. Enter your username, email address, or mobile phone number in the search box.
   • Phone number: include your 3-digit area code. Code will be sent as a text message (Standard rates apply).
   • Email or username: Code will be sent as an email:
     • It can take a minute or so for the code to arrive
     • Check all junk, spam, or other folders
4. Click Send Verification Code.
5. Enter the verification code you receive.
6. A list of all usernames associated with your email address or phone number will display.
   • If you searched for your account by username, you’ll be immediately prompted to change your password.
   • After you change your password, you’ll receive an email confirming that your account password has successfully been updated.

Note. If your prior-year return is no longer available on TaxAct Online, contact the IRS for a transcript or copy of your return.

Related Links

• Forgot Security Question Answer
• Account Locked or Invalid Attempts After Updating Password
• Sign In Help