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Integrated Payments Powered by Drake Pay - Back-Office Portal
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What is the Drake Pay Back-Office Portal?
The Back-Office Portal is a tool available to all users so they can review transaction data, disputes, and deposits for all locations. Users can also view their fee profile, other business specific information, and export data with which reports can be created.

How do I access the Drake Pay Back-Office Portal?
Users can access the Back-Office Portal via a link on Drake Pay landing page: https://www.taxact.com/professional/integrated-payments.

How do I add a new user to my Back-Office Portal account?
Please call our customer support team at (319) 731-2682. We will need the following information to process your request:
  • Merchant ID
  • First and last name
  • Email address
*To assist with your request, we may need to share the information you provide to us with Launchpay™, our payment facilitator. By providing the requested information, you agree that we may do so.