Data Conversion Frequently Asked Questions
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TaxAct now includes the ability to convert previous year 1040 ProSeries client data. Below are some Frequently Asked Questions:


What types of returns are converted to TaxAct?

ProSeries 1040 Individual (all files ending with .21i or .21I extension), TaxSlayer 1040 Individual (all files ending with .22.ir_ extension), and TaxWise 1040 Individual (all files ending with .2|(followed by tax payer SSN) extension)


How do I backup my data for conversion?

Back up your files by storing them in your local drive or the Cloud


What should I do to prepare for TaxAct data conversion?

    1. Check System Requirements (found at the bottom of the link) to make sure your system meets or exceeds the minimum or recommended requirements.
    2. Make sure you have a stable internet connection
    3. Remove any locks or passwords on clients’ files before beginning conversion.

What is the expected time to convert a file to TaxAct?

Conversion time depends on the number of files or returns you are converting at a given time.


What do I do when a client’s data fails to convert?

When the data fails to convert, first export the results to CSV and check the reasons for the errors. Retry conversion with the errors corrected.



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