If you enter an incorrect combination of username and password a certain number of times, you will be prompted to reset your password to gain access to your account. This is part of our ongoing effort to keep your tax information secure.
If you have successfully updated the password, but are still having difficulty getting signed in there are a few things to check.
A few things to try:
Windows may be saving an old or incorrect password. Try the following:
Still having trouble? Try the password reset process again.