Search Help Topics:

TaxAct uses components of Microsoft's Internet Explorer to display certain content within the program and the sign-in window is one of these instances. The error message you received indicates that this Internet Explorer component is having difficulty displaying the content of the page, specifically the chat tool we use to offer assistance on the sign-in page.

The message you received asks if you'd like to continue to run scripts on the page. You can answer either Yes or No and continue with your sign-in. The error message does not affect the operation of the TaxAct program.

Make sure that you do not have a version of Internet Explorer earlier than 10. You will need to upgrade if you do. Scripts can be blocked by Windows Internet security settings, by plug-ins or ad blockers to the Internet Explorer browser itself, by firewall settings, or by security software.

Was this helpful to you?