If you receive a red alert for an invalid firm EIN during the Massachusetts e-file steps, you must enter a valid SSN in Preparer Information.
To enter a valid SSN in Master Information for a preparer:
From within your TaxAct Professional Edition program, click Preparer in the upper menu bar, hover your mouse over Master Information, then click Preparers.
Click the Pencil Icon next to the preparer name.
In the field below SSN, enter the Social Security Number, then click Save and Close.
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