Alert - Red Alert - Rejection Protection
1
If your return was rejected due to incorrect AGI or PIN information, you’ll see a red alert when attempting to resubmit without correcting the issue. This alert will remain visible until you update at least one of the affected fields.
  1. Verify and update the AGI and/or PIN fields in your return.
  2. If your rejected return indicated you were a "first-time filer or did NOT file a 20YY tax return," you:
    • Cannot enter "0" for your AGI.
    • Must not uncheck the box confirming you did not file in 20YY.
If you have no AGI or prior year filing information, you must print and mail your return, as electronic filing will not be possible. See the FAQ How to Mail a Paper Return (Paper File) to proceed. 

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