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We take account protection seriously, and will email you when:

  • You sign in to your TaxAct Account for the first time on a different computer, phone, or browser.
  • Your IP address has been changed by your internet provider (meaning your location might have changed).

If you’re aware of the sign-in change, no action is required.

If you receive an email about a new sign in that is not you, sign in to your TaxAct Account online, then click My Preferences to review your recent locations or to change your password.

Go to our Keeping Your TaxAct Account and Information Secure FAQ for security information.


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