Search Help Topics:


We take account protection seriously and will email you whenever we don't recognize your location. You may receive this email when:

  • You sign in to your TaxAct Account for the first time on a different computer, phone, or browser.
  • Your IP address has been changed by your internet provider.

If you’re aware of the sign-in change, no action is required. If this doesn’t seem right, sign in to your TaxAct Account, then click the My Preferences tile to review your recent locations or to change your password.

Was this helpful to you?