Verification Code - How is It Used?

To protect your tax information, you will be asked to verify your identity with a verification code each time you sign in to your TaxAct Account. You may choose to receive this code by email or text. (Standard text message rates apply.)

TIPS:

• We strongly recommend updating both your phone number and email connected with your TaxAct Account. This helps make your sign-in experience easier and faster.
• Verification codes expire in 2 hours. If your code expires, you can request a new code.

If you’re expecting a verification code by phone/text:

• It can take a minute for the code to arrive
• Be sure you entered your full phone number, including 3-digit area code

If you’re expecting a verification code by email:

• It can take a minute for the code to arrive
• Check all junk, spam, or other folders
• If you use other email accounts, check those inboxes as well
• Expand any conversation threads to check for newly-received messages

Related Links:

• Can I Skip the Verification Code Step?
• What if My Verification Code is Rejected?
• Need a Verification Code or No Longer Have Access to Email Account
• Account Locked or Invalid Attempts After Updating Password
• Did Not Receive Verification Code by Text or Email
• Sign In Help