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To protect your tax information, you will be asked to verify your identity with a verification code each time you sign in to your secure TaxAct Account. You may choose to receive this code by email or mobile phone number if you’ve added one to your account. (Standard text message rates apply.)

TIPS:

If you’re expecting a verification code by email:

  • It can take a minute for the code to arrive
  • Check all junk, spam, or other folders
  • If you use other email accounts, check those inboxes as well
  • Expand any conversation threads to check for newly-received messages

If you’re expecting a verification code by phone/text:

  • It can take a minute for the code to arrive
  • Be sure you entered your full phone number, including 3-digit area code

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