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If your Social Security Number is used on more than one return, TaxAct will notify you, even if you have not yet filed your return.

Duplicate SSN's are usually the result of a typo or other manual mistake. If the information you have entered is correct, you may have created more than one account.

Double-check that you have entered the correct SSN.

If you receive a Duplicate SSN Notice:

1. If you have not filed your return, file as usual after confirming the correct SSN(s) has been entered.

  • Once return is accepted, no further action needs to be taken.
  • If the return is rejected due to the SSN having been previously accepted:
    • Print and mail the return and include the following:
      • Copy of the Social Security card
      • Copy of the rejection notice

If the return is rejected due to the SSN being previously filed, you should also contact the IRS at (800) 829-1040.

2. If you have filed your return and it has been accepted, no further action needs to be taken.

More information regarding TaxAct's security policies is available on the security page of our website. You may also locate information regarding the protection of your identity through the IRS website.


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