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IRS 5591 Letter - Form 8962 Not Received
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The American Rescue Plan, signed into law on March 11, 2021, includes a provision that eliminates the requirement to repay excess advance premium tax credits for tax year 2020. Click here for additional information.

Letter 5591 may be sent when you received the Advanced Premium Tax Credit, for health insurance purchased through the Marketplace, but the IRS either does not have record of you filing a return or they did not receive Form 8962, Premium Tax Credit (PTC), with your return. Form 8962 is used to reconcile any advanced PTC amount with the actual PTC for which you qualify.

When you receive health insurance through the Marketplace, you should receive Form 1095-A Health Insurance Marketplace Statement. Information from that form is used to complete Form 8962. If you have not filed a return, you should do so as soon as possible. If you did not include Form 8962 with your return, you should complete the form and provide it to the IRS as soon as possible. Instructions to enter Form 1095-A, which will generate Form 8962 are provided below. If the IRS does not receive Form 8962, or receives it late, you may be denied the advanced PTC for 2020.

If you filed a return which included Form 8962, you are instructed to disregard the letter. However, if you receive this letter after your return has been accepted and processed, you may wish to contact the IRS and provide them with the submission ID number (available in the acceptance email you received from TaxAct), and inform them that Form 8962 was included with that filing.

To enter or review Form(s) 1095-A in TaxAct:

  1. From within your TaxAct return (Online or Desktop), click Federal. On smaller devices, click in the upper left-hand corner, then click Federal.
  2. Click Health Insurance in the Federal Quick Q&A Topics menu to expand, then click Premium tax credit.
  3. Continue with the interview process to enter all of the appropriate information.
  4. On the screen titled Health Insurance - PTC - Form 1095-A, click + Add Form 1095-A to create a new copy of the form or click Edit to review a form already created.
  5. The program will proceed with the interview questions for you to enter or review the appropriate information.

Access your HealthCare.gov account to review your uploaded Form 1095-A.

To print Form 8962 from TaxAct:

Online Navigation Instructions
  1. From within your TaxAct Online return, click Print Center down the left to expand, then click Custom Print.
  2. Click to expand the FEDERAL Forms folder, then click to expand the Forms and Schedules folder.
  3. Click Federal Form 8962. You may need to scroll down in the section to locate the item.
  4. Click Print, then click the PDF link. Click the printer icon or the save icon (available when you hover your mouse over the PDF form) to print or save the PDF copy.

Note. If you see a message indicating you have not paid your return fees, click the View/Pay your return fees link, which will direct you through the Paper Filing steps. Continue through the screens until you have processed the payment for your product fees and then repeat the steps to print.

Desktop Navigation Instructions
  1. From within your TaxAct return, click Forms in the top left corner.
  2. Click to expand the Federal folder, then click to expand the Forms and Schedules folder.
  3. Double-click Form 8962 - Premium Tax Credit (PTC).
  4. Click the pink Printer icon above the form to print. You can send the output to a printer or to a PDF document.

Note that any link in the information above is updated each year automatically and will take you to the most recent version of the document at the time it is accessed.