Below is information on contacting the IRS by phone or using their websites for assistance.
The IRS has a number of Online Tools and Resources
available from their website
. Due to their high call volumes, you may want to explore those options first for faster service.
If you determine you do need to call for assistance, the site instructs how to prepare for the call and the information you will want to have ready before you call. IRS phone numbers
IRS Hours of Telephone Service: Monday through Friday, 7am to 7pm your local time unless otherwise noted (Alaska & Hawaii follow Pacific Time and Puerto Rico lines are open 8am to 8pm local time).
- Individuals: 800-829-1040
- Businesses: 800-829-4933
- People with hearing impairments: 800-829-4059 (TDD) See Tax Topic 102 Exempt organizations, retirement plan administrators, and government: 877-829-5500 (Monday through Friday 8am to 5pm local time)
- Estate and gift: 866-699-4083 (Monday through Friday 8am to 4pm Eastern time); ONLY for Forms 706 United Estate (and Generation-Skipping Transfer) Tax Return and 709 United States Gift (and Generation-Skipping Transfer) Tax Return
- Excise tax function: 866-699-4096 (Monday through Friday 8am to 6pm Eastern Time)
- If you live outside the United States: Hours of availability vary by location. Please see our International Services page
Face-to-face assistance: In certain areas, the IRS has local offices
you may visit to receive assistance. All offices operate by appointment. Additional Information:
The Telephone Assistance
website provides information on numbers available for IRS assistance for individuals, businesses, exempt organizations, retirement plan administrators, government entities, people with hearing impairments, individuals who believe they may be a victim of identity theft, people who live outside the United States and a list of local IRS offices.
The U.S. Citizens and Resident Aliens Abroad
website provides contact information including a TOLL number (not toll-free) to the IRS Philadelphia office which provides international assistance. It also contains information on permanent IRS offices outside the United States.