If your return is being rejected due to Rule Number IND-943, this message is coming directly from the IRS and TaxAct® is not provided any specifics as to why your return is being rejected.
We suggest you contact the IRS at 800-829-1040 to determine what the issue is. Once you have details, please let us know if we can assist further.
Rule Number: IND-943
Rule Number Explanation:
The Spouse SSN in the Return Header has been systemically locked based on IRS information which indicates there is not a filing requirement for this SSN.
If your state return has also been rejected due to the federal return associated with the return being rejected (i.e. you choose to e-file both the Federal and State return together), and you determine your federal return cannot be e-filed, the state return will have to be paper filed also.