If your return is being rejected due to Rule Number IND-903, this message is coming directly from the IRS and TaxAct® is not provided any specifics as to why your return is being rejected.
We suggest you contact the IRS at 800-829-1040 to determine what the issue is. Once you have details, please let us know if we can assist further.
Rule Number: IND-903
Rule Number Explanation:
The Primary (or Secondary) SSN in the Return Header has been systemically locked based on IRS information which indicates there is not a filing requirement for this SSN.
If your state return has also been rejected due to the federal return associated with the return being rejected (i.e. you choose to electronically file both the Federal and State return together), and you determine your federal return cannot be electronically filed, the state return will have to be paper filed also.