The online backup service included with the TaxAct® Preparer's Enterprise Edition for the 2012 tax year expires May 1, 2016. After this date, you will be unable to access your 2012 client data online.

To download your client data from our secure servers (must be done by May 1): 

1. Open your TaxAct 2012 Prep Enterprise Edition software
2. Select File and then Restore from the menu
3. Select Client Return(s) to launch the Restore Wizard
4. Select Online (not Local) and click Next

   
   

5. The wizard will then walk you through downloading your data from our online servers.

You will need your username and password to access your account. If you have forgotten this information, click Forgot your Username? or Forgot your Password? within the Restore Wizard to retrieve your information.