Dependent Was Claimed On Another Return
If your return was rejected because your dependent was claimed on another return, double-check the information you entered for the dependent. If the name, SSN, or other data for the dependent is incorrect, fix the mistake and resubmit your return.
If the dependent's information was entered correctly on the rejected return, you have two options.
You can remove the dependent and e-file your return. Once you have received your refund, you can add the dependent back to an amended return. The IRS will review the amendment to determine who has the right to claim the child and adjust the tax returns appropriately.
To remove the dependent and resubmit the electronic return:
Once your return has been accepted by the IRS, you can go back into your TaxAct return and create the amendment. This will allow you to add the dependent back to the return and request the additional refund, if applicable.
To create your amendment (after the original return has been accepted):
PRINT A COPY OF THE ORIGINAL RETURN. It will be your only copy after making any changes for the amendment.
You can print a paper return and mail it to the IRS.
Note. The second option will take longer to receive a refund. The IRS will need to investigate each return to determine who has the right to claim the dependent and adjust the returns appropriately before issuing a refund.
Per the IRS, you should not attach any documents not required with your return. If the IRS needs additional documentation to support your claiming the dependent, they will contact you by mail.
The IRS will continue to reject attempts to e-file this return until the dependent is removed, no matter which tax preparation method is used.