If you are attempting to mail a paper return and the instruction letter is indicating the return will be e-filed, you can change this information:
- Double-click the client in the Client Manager list to open the return.
- Click Preparer in the top menu list.
- Click Instruction Letter.
- Click Edit Client Copy.
- Click Federal.
- In the Federal Client Instruction Letter, the fourth bullet down, make sure If a paper return will be filed do not enter e-file date (above) to indicate paper filing is checked.
After doing this, you can print the instruction letter with the details to mail a paper return.