To restore a backup file:
* You will not see the return files in the dialog box to select the folder. You can use Windows Explorer (Windows logo key + E), outside of TaxAct, to verify the files are there if you are not certain of their location.
Note. For 2014 editions or earlier, in order to restore from TaxAct servers, you must have created an online backup account and performed a backup operation with your Enterprise Edition. TaxAct Professional programs do not automatically make backups or copies of your return files on TaxAct servers. You may upgrade to the TaxAct Professional Enterprise Edition by contacting our Professional Support department at 319-731-2682.
Note. If using the Enterprise Online mode, there's no need for an additional backup function since returns are regularly backed up to TaxAct servers.
To restore from an online backup: