Your Adjusted Gross Income (AGI) amount from last year is used as an electronic signature for this year's return. This information helps the IRS confirm the identity of the person filing the return. Error codes beginning with IND-031 and IND-032 are issued when the AGI entered does not match the information in the IRS e-file database.
Often, this is the result of entering the current year AGI instead of the prior year AGI. You must use the original amount (before any amendments) from last year's IRS Form 1040. If you filed a joint return last year, each spouse must separately enter the same AGI amount (the entire original AGI; do not split the amount in half).
The AGI you should use to sign your 2019 return can be found on the following line of your 2018 return (round this amount to the nearest whole dollar):
Note. There are two different PINs related to electronic filing. To avoid confusion, keep the following distinctions in mind:
Be sure to clear imported information from any unused field.
After e-filing your return, please wait 24-48 hours to check your e-file status at efstatus.TaxAct.com. If you have questions or need more information, please contact us for assistance.
If only the federal or state return is rejected, you do not need to resubmit the accepted return. If your federal return was rejected, and your state requires you to file at the same time as the federal return, you will need to resubmit both returns after you have made corrections.