How can we help?
search-icon
Popular Topics:     Import Options  •   Refund Status  •   Amend Return  •   File Extension
Help Center>
Remove Return or Submit Privacy Request (Erasure Request)
1
You can manage your data within your TaxAct account by removing returns or submitting a privacy request to delete certain personal information.

Removing a Tax Return (Individual)

Important Notes:
  • Once a return is deleted, it cannot be restored.
  • You cannot delete a return if:
    • It has already been e-filed or printed.
    • An extension has been e-filed for that return.
    • Any product fees have been paid for that return—even if refunded.
To delete a return:
  1. Sign in to your online TaxAct account.
  2. Go to My Returns and Details. 
  3. Click menu to the right of the return tile.
  4. Select Delete Return.
  5. In the pop-up window, click Yes, Delete to confirm.

Submitting a Privacy Request (Remove or Erase Personal Information)

Individual (Taxpayer)

To remove certain personal information from your account:
  1. Sign in to your TaxAct account online
  2. Click the menu at the top right.
  3. Click Settings.
  4. Click Make a request under Data Privacy Request.
  5. Follow the on-screen prompts to complete the request.
Professional (Preparer)
To remove certain personal information from your account:
  1. Sign in to your TaxAct account online
  2. Click My Info.
  3. Click Make a request beside Data Privacy Request.
  4. Follow the on-screen prompts to complete the request.
Privacy Portal
You can also submit a request by going directly to the Privacy Portal.