If you receive a "Tax Act Final Version Not Found" error when attempting to install a TaxAct® Desktop state module, the error message is most likely caused by one of these issues:
- The Federal program needs to be installed first. Sign in to your TaxAct Account online, click Orders and Downloads, then download and install the Federal program. You can now try to install the state module again.
- The state module is designed for a different Federal program. Sign in to your TaxAct Account online, click Orders and Downloads, then ensure your Federal program matches your State module. If it doesn't match, go to our Contact TaxAct Service and Support webpage to contact us and correct your order.