Security is Our Top Priority

Your Info Is Secure with TaxAct

Best-in-class security

We utilize state-of-the-art technology and monitoring processes so you can be confident your information is safe.

Identity verification

We provide comprehensive security by verifying your identity every time you access your tax return.

Enhanced protection

We have partnered with the IRS and state authorities to prevent unauthorized access to your account and stay ahead of identity thieves.

New! Identity authentication & security

Our added security features ensure you are the only person accessing your tax returns:

  • More complex password requirements
  • New security questions
  • Authentication by email or mobile phone
  • Trusted device verification

To verify your identity, we'll send a unique security code to your email or mobile phone when you sign in. Simply enter that code to authenticate your identity and access your information with confidence.

Need help? Get fast answers to sign in questions.

Set your own security rules

See all your sign in settings and choose how you want to protect your information in the My Preferences tile. Tailor how you authenticate your identity, update your security questions, and more.

Sign in history

View a list of all sign in events and devices so you have full visibility into your account activity.

SSN Notifications

We'll notify you if another user has already entered the same Social Security Number, helping you identify typos that could delay your refund and alerting you to possible pre-existing identity theft.

How we protect your information

In addition to identity authentication, vigorous monitoring, and other security processes, TaxAct encrypts your data every time it's sent to us or the IRS. We use industry-standard Secure Socket Layers (SSL) protocol which provides data encryption, message integrity, and server authentication. In addition, we take pride in being Payment Card Industry compliant, ensuring that your payment information is safe. For more information, see our Security Information page.

Help us keep your information secure

If you notice suspicious activity related to your bank account, credit cards, or other financial accounts, see these recommendations from the IRS. Never provide your usernames or passwords to others, and always maintain good security practices. For additional help, see these resources:

If you have questions or need further assistance, please contact us.

Your Info Is Secure with TaxAct

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