Not sure what to pick? That's ok, we can still help. Choose the category that comes closest to your issue in order to provide the fastest service.
Office Hours | Corporate Info
We will only use your email address to directly respond to your request. No other emails will be sent and we do not share your email address with 3rd parties.
(Installation, navigation, printing, electronic filing & filing errors, general troubleshooting, tax questions and IRS & State notices)
(Account record maintenance, Sign-In difficulties, product features, order processing, billing, status of return, and product guarantee & privacy information)
(Order placement and desktop product questions prior to purchase)
(Limited to order placement and desktop product questions prior to purchase)Order Fax Line: (319) 447-4674
(Limited to email opt-out requests)
* Phone Support:
Product support and tax help by phone is included with Deluxe and Ultimate Bundle upon product payment.
Free Edition customers can purchase phone support for the entire tax year for a one-time fee of just $7.99. To learn more about the benefits of upgrading to Deluxe, call TaxACT Customer Service to speak with one of our representatives.
You should receive a response from our support staff on average within 1 business day. If detailed research is necessary, your response could take up to 2 business days.
TaxACT, Inc1425 60th Street NECedar Rapids, IA 52402
We want to hear your comments about our products & website. Please feel free to contact us at email@example.com
Email support is always free
Product support and tax help by phone is included with Preparer's Enterprise Edition upon product payment.
Preparer's Edition customers can purchase phone support for the entire tax year for a one-time fee of just $29.99.
Monday - Friday:7 AM - 9 PM (CST)
Saturday:8 AM - 6 PM (CST)
Sunday:10 AM - 5 PM (CST)
Already e-filed your return?Check your e-file status