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Office Hours | Corporate Info
We will only use your email address to directly respond to your request. No other emails will be sent and we do not share your email address with 3rd parties.
(Installation, navigation, printing, electronic filing & filing errors, general troubleshooting, tax questions and IRS & State notices)
(Account record maintenance, Sign-In difficulties, product features, order processing, billing, status of return, and product guarantee & privacy information)
(Order placement and desktop product questions prior to purchase)
(Limited to order placement and desktop product questions prior to purchase)
(Limited to email opt-out requests)
* Phone Support:
Product support and tax help by phone is included with Basic, Plus and Premium.
Free users can upgrade to Basic Edition for phone support for the entire tax year. Learn more about the benefits of Basic Edition.
We typically reply to emails within 1-2 business days. If detailed research is necessary, a response could take up to 2 to 3 business days.
TaxAct, Inc1425 60th Street NECedar Rapids, IA 52402
We want to hear your comments about our products & website. Please feel free to contact us at firstname.lastname@example.org
Product support and tax help by phone is included with Preparer's Editions upon product payment.
We typically reply to emails within 1-2 business days. If detailed research is necessary, a response may take longer.
Monday - Friday:7 AM - 9 PM (CT)
Saturday:8 AM - 6 PM (CT)
Sunday:10 AM - 5 PM (CT)
Monday - Friday:8 AM - 5 PM (CT)
Saturday & Sunday:Closed
Questions about TaxAct 2016? View our FAQs