Contact TaxAct Service & Support


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 Support Hours


April 2016 — January 15, 2017

Monday - Friday
8am - 5pm
Saturday & Sunday
Closed

January 16, 2017 — April 18, 2017

Monday - Friday
7:30am - 9pm
Saturday
8:30am - 5:30pm
Sunday
10am - 5pm

April filing due date, open until 12am.

We will only use your email address to directly respond to your request. No other emails will be sent and we do not share your email address with 3rd parties.

Type of Support - TaxAct Products Email Support Phone Support
Product Support & Tax Help

(Installation, navigation, printing, electronic filing & filing errors, general troubleshooting, tax questions and IRS & State notices)

Email Support (319) 373-3600
Customer Service

(Account record maintenance, Sign-In difficulties, product features, order processing, billing, status of return, product guarantee & privacy information, and email opt-out)

Email Support (319) 373-3600
Sales

(Order placement and desktop product questions prior to purchase)

Email Support (319) 373-3600
Type of Support - TaxAct Professional Products Email Support Phone Support
Product Support

(Installation, navigation, printing, electronic filing & filing errors, general troubleshooting)

Email Professional Support (319) 731-2682
Customer Service

(Account record maintenance, Sign-In difficulties, product features, order processing, billing, status of return, product guarantee & privacy information, and email opt-out)

Email Professional Support (319) 731-2682
Tax Help

(Tax questions and IRS & State notices)

Email TaxPayer Support (319) 731-2680
Sales

(Order placement and desktop product questions prior to purchase)

Email Sales (319) 536-3571

We typically reply to emails within 1-2 business days. If detailed research is necessary, a response could take up to 2 to 3 business days.

Corporate Contact Options

Corporate Marketing Inquiries Marketing@TaxAct.com (319) 409-9700
Corporate Press Inquiries PR@TaxAct.com (319) 409-9700
Corporate Fax (319) 447-4674

Our Corporate Headquarters:

TaxAct, Inc
1425 60th Street NE
Cedar Rapids, IA 52402

We want to hear your comments about our products & website. Please feel free to contact us at webmaster@taxact.com