Contact TaxAct Service & Support


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Not sure what to pick? That's ok, we can still help. Choose the category that comes closest to your issue in order to provide the fastest service.

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TaxAct Hours

Monday - Friday:
8 AM - 5 PM (CT)

Monday - Friday:
8 AM - 5 PM (CT)

Saturday & Sunday:
Closed

Expanded Hours During Tax Season (January 14th - April 18th)


TaxAct Professional Hours

Monday - Friday:
8 AM - 5 PM (CT)

Saturday & Sunday:
Closed

We will only use your email address to directly respond to your request. No other emails will be sent and we do not share your email address with 3rd parties.

Type of Support - TaxAct Products Email Support Phone Support
Product Support & Tax Help

(Installation, navigation, printing, electronic filing & filing errors, general troubleshooting, tax questions and IRS & State notices)

Email Support (319) 373-4514
Customer Service

(Account record maintenance, Sign-In difficulties, product features, order processing, billing, status of return, product guarantee & privacy information, and email opt-out)

Email Support (319) 373-3600
Sales

(Order placement and desktop product questions prior to purchase)

Email Support (319) 373-3600
(319) 265-6500

(Limited to order placement and desktop product questions prior to purchase)

Business Returns Email Support (319) 731-2681
Type of Support - TaxAct Professional Products Email Support Phone Support
Product Support

(Installation, navigation, printing, electronic filing & filing errors, general troubleshooting)

Email Professional Support (319) 731-2682
Customer Service

(Account record maintenance, Sign-In difficulties, product features, order processing, billing, status of return, product guarantee & privacy information, and email opt-out)

Email Professional Support (319) 731-2682
Tax Help

(Tax questions and IRS & State notices)

Email TaxPayer Support (319) 731-2682
Sales

(Order placement and desktop product questions prior to purchase)

Email Sales (319) 536-3571

We typically reply to emails within 1-2 business days. If detailed research is necessary, a response could take up to 2 to 3 business days.

Corporate Contact Options

Corporate Marketing Inquiries Marketing@TaxAct.com (319) 409-9700
Corporate Press Inquiries PR@TaxAct.com (319) 409-9700
Corporate Fax (319) 447-4674

Our Corporate Headquarters:

TaxAct, Inc
1425 60th Street NE
Cedar Rapids, IA 52402

We want to hear your comments about our products & website. Please feel free to contact us at webmaster@taxact.com