Contact TaxAct Service & Support

 Support Hours

April (after IRS deadline) — January (mid-month)

Monday - Friday
8am - 5pm
Saturday & Sunday

January (mid-month) — April (through IRS deadline)

Monday - Friday
8am - 8pm
9am - 5pm
10am - 5pm

April filing due date, open until 12am.

All times are in Central time zone

Type of Support - TaxAct Products Email Support Phone Support*
Tax Help (319) 373-3600
Customer Service Email Support (319) 373-3600
Type of Support - TaxAct Professional Products Email Support Phone Support
Product Support

(Installation, navigation, printing, electronic filing & filing errors, general troubleshooting)

Email Professional Support (319) 731-2682
Customer Service

(Account record maintenance, Sign-In difficulties, product features, order processing, billing, status of return, product guarantee & privacy information, and email opt-out)

Email Professional Support (319) 731-2682
Tax Help

(Tax questions and IRS & State notices)

Email TaxPayer Support (319) 731-2680