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Approaching severe weather may temporarily impact some services, including customer support, our websites, and e-filing. Our teams are working to minimize disruptions.

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Account & Software Questions:

Phone Icon(319) 731-2682 option 1

Email Iconprofessional@taxactservice.com


Integrated Payments powered by Drake Pay Questions:

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Support Hours
(Central Time)

March 2 - April 10, 2026

Clock IconMonday - Friday: 8 am - 7 pm

Clock IconSaturday: 9 am - 6 pm

Clock IconSunday: closed


Sunday March 15, 2026

Clock Icon9 am - 6 pm

Sunday April 12, 2026

Clock Icon9 am - 6 pm

Monday April 13, 2026

Clock Icon8 am - 10:00 pm

Tuesday April 14, 2026

Clock Icon8 am - 10:00 pm

Wednesday April 15, 2026

Clock Icon8 am - 12:00 am

New Customer Sales, Existing Customers and Bank Products & Services Questions:

Phone Icon(319) 536-3571

Email Iconprosales@taxact.com

Clock IconMonday - Friday: 8am - 5pm CST

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