TaxAct Professional
Tax Year 2026 Bank Products
Enrollment Agreement
Last updated September 8, 2026
By enrolling with a Banking Partner and offering Bank Products to taxpayers in connection with the Software licensed by TaxAct, LLC ("TaxAct") to you ("Customer" or "you"), you agree to this Bank Products Enrollment Agreement (this "Agreement"). All terms and conditions of the TaxAct Professional Software License Agreement (“SLA”) (as applicable) between Customer and TaxAct (except to the extent expressly modified herein) are hereby incorporated by reference and made a part of this Agreement.
BY ENROLLING WITH A BANKING PARTNER, YOU (A) ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THIS AGREEMENT; (B) REPRESENT THAT YOU ARE AUTHORIZED ON BEHALF OF CUSTOMER TO ENTER INTO THIS AGREEMENT; AND (C) ACCEPT THE TERMS AND CONDITIONS OF THIS AGREEMENT.
1. Definitions. Capitalized terms used but not defined elsewhere in this Agreement shall have the meanings set forth below or in the SLA (as applicable):
(a) "Banking Partner" means a third-party service provider approved by TaxAct to offer Bank Products to taxpayers of TaxAct's customers.
(b) "Bank Products" means tax refund-related financial products that facilitate payment of tax preparation or related fees from a taxpayer’s refund or provide funds based on an expected refund.
(c) "Bank Product Application" means the application which is completed by the taxpayer selecting the Bank Product and the Customer and/or its Authorized Users and submitted to the Banking Partner to obtain a Bank Product.
(d) "Customer" means the person or entity identified as the Licensee in the SLA. Customer is responsible for its Authorized Users' compliance with the terms of this Agreement.
(e) “Software” means the tax year 2026 TaxAct Professional tax preparation product purchased by Customer.
2. Enrollment with Banking Partners.
(a) Enrollment. Customer warrants that all information provided during the enrollment process is true, correct, and complete. Customer acknowledges that the Banking Partner may check Customer's banking and credit history (including with any previous Banking Partner, trade, and credit references, as well as any personal credit history). If Customer offers Bank Products by enrolling with a Banking Partner using the Software, the Banking Partner will contact Customer to finalize enrollment with the Banking Partner.
(b) Banking Partner Terms. Customer may be required to enter into an agreement with the selected Banking Partner. Each Banking Partner has separate terms and conditions, forms, guidelines and procedures, and Customer agrees to follow all of the Banking Partner's applicable terms and conditions.
(c) Banking Partner Selection. Customer acknowledges that it has had an opportunity to review the marketing materials and offerings of the various Banking Partners and has chosen a Banking Partner in its sole discretion based on such review. TaxAct shall have no liability to Customer with respect to Customer's Banking Partner relationship, including the issuance and processing of Bank Products. Unless preapproved by TaxAct, Customer may only have one active Banking Partner for their Practice, including any additional locations operated by the Practice.
3. Customer Obligations and Responsibilities.
(a) Customer Responsibilities. While offering Bank Products to taxpayers through a Banking Partner, Customer agrees to:
i. Provide correct and accurate information for all Bank Product Applications;
ii. Encourage Customer's taxpayers to ask any questions they may have before applying for a Bank Product or paying any fees associated with a Bank Product;
iii. Obtain and verify the taxpayer's identification required by the Bank Product Application and retain a copy of the taxpayer identification with Customer’s copy of the Bank Product Application;
iv. Validate the social security number and name against the taxpayer's social security card;
v. Comply with all Banking Partner requirements, including the Banking Partner Terms, as applicable, pertaining to Bank Products;
vi. Take responsibility and control of check stock and debit cards;
vii. Comply with all applicable laws, rules, and regulations including, without limitation, IRS Publication 1345 and any state laws and regulations for registering as a “facilitator” and providing applicable disclosures;
viii. Not engage in any unfair, deceptive, or otherwise unacceptable acts or practices in connection with offering or promoting any Bank Products and comply with applicable federal and state laws and regulations with respect to any advertising or marketing of Bank Products; and
ix. Notify TaxAct within 48 hours of Customer becoming aware that a Bank Product has been improperly issued.
(b) Disclosures.
i. Customer is responsible for obtaining the taxpayer’s written consent, as required under IRS Code Section 7216, prior to using and/or disclosing the taxpayer’s personal information for purposes of issuing Bank Products.
ii. Customer must provide taxpayers with a statement of the inclusive price of the Bank Product (including all fees incurred to receive the Bank Product and any disbursements to the Customer), and a separate statement of the fees related to tax preparation and/or other services.
iii. Customer may be asked at any time by the Banking Partner or TaxAct to produce all Customer documentation related to Bank Products. If acceptable documentation is not delivered by Customer upon request, Customer's use of Bank Products may be suspended.
iv. Certain states require "facilitators" of Bank Products to provide certain disclosures and register as a "facilitator." Any Customer offering Bank Products in such states must comply with all facilitator requirements, including any applicable disclosures.
(c) Check Printing. Customer is responsible for knowing, understanding, and adhering to all Banking Partner guidelines for any bank-provided check printing software or services.
(d) Compliance with Applicable Laws. In addition to the responsibilities and obligations set forth in this Section 3, Customer shall comply with all federal, state, and local laws and regulations regarding the offering of Bank Products, including, but not limited to regulations involving the charging and disclosure of fees to the taxpayer, and consent to disclose tax return information from the taxpayer to the Banking Partner, as applicable.
4. Restrictions.
(a) Prohibited Contract Clauses. In connection with the sale of a Bank Product, Customer is prohibited from revising the approved bank application (including disclosures) and/or including any of the following types of legal clauses in any agreement between Customer and a taxpayer:
i. A hold harmless clause to protect Customer’s company;
ii. A confession of judgment clause to protect Customer’s company;
iii. An assignment of or order for payment of wages or other compensation for services to protect Customer’s company;
iv. A waiver of the statute of limitations;
v. A provision in which the taxpayer agrees not to assert any claim or defense arising out of the applicable agreement; and
vi. A waiver of any provision of applicable legislation.
(b) Referring Taxpayers to TaxAct. Customer must not direct individual taxpayers to contact TaxAct regarding the status of their return or Bank Product.
(c) Non-authorized Banking Partners. Customer will not offer Bank Products or similar products from service providers not approved by TaxAct and integrated with the Software.
(d) Restricted Fees.
i. Customer will not impose higher fees for tax preparation based on whether a taxpayer chooses a Bank Product.
ii. As restricted by law, Customers in Arkansas, Connecticut, Illinois, Maine, Maryland, and New York must not create or charge any additional fees (including requesting an increase in the standard TaxAct technology fee, described below) to the taxpayer for the issuance of a Bank Product.
5. Fees.
(a) Fees. Certain fees apply in connection with the issuance of Bank Products. Customer will authorize and direct the Banking Partner to deduct and transmit certain technology fees to TaxAct via ACH on a per return basis. The charging and collecting of fees are subject to applicable state and federal laws and regulations. TaxAct may change fees charged by or payable to TaxAct upon reasonable notice; provided that changes required by applicable law or regulatory requirements may become effective immediately. The following fees may apply:
i. Tax Preparation Fee: This is the fee charged by the Customer for preparing the tax return, including any electronic filing fee. This fee is set by the Customer and will be taken out of the taxpayer's refund. The Banking Partner will deposit this fee into the bank account specified by Customer.
ii. Bank Fee: This is the fee charged by the Banking Partner for the Bank Product. This fee will be deducted from the taxpayer's refund.
iii. Technology Fee: This is the fee charged by TaxAct for each federal Bank Product Application processed using the Software and includes the programming and development costs related to offering the Bank Products through the Banking Partners. This fee will be deducted from the taxpayer's refund and will be sent to TaxAct.
iv. Audit Defense Fee: This is the fee paid by the taxpayer who selects the optional Audit Defense services. The fee will be deducted from the taxpayer's refund and remitted to TaxAct. Customer may add an additional charge to the Audit Defense Fee (the "Mark-Up Fee"). TaxAct will distribute the Mark-Up Fee to the bank account designated by Customer in its Audit Defense Per-Return Application.
(b) Disbursements.
i. Any Mark-Up Fee payable to Customer pursuant to Section 5(a)(iv) shall be paid exclusively by automated clearing house (“ACH”) transfer to the bank account designated by Customer in its Audit Defense Per-Return Application. TaxAct shall have no obligation to make any such payment by check, wire transfer, or any other method.
ii. Customer is solely responsible for providing and maintaining accurate and current bank-account information and ACH instructions and for notifying TaxAct of any changes to that information. TaxAct shall have no obligation to process or make a payment unless and until Customer has provided TaxAct with (i) a completed IRS Form W-9 or substitute Form W-9, in a form and manner acceptable to TaxAct, and (ii) accurate and valid ACH instructions. A change to Customer’s designated bank account may require up to fourteen (14) business days to become effective, and any payment scheduled during that period may fail to post to the updated account.
iii. TaxAct shall not be liable for any failed, delayed, or misdirected payment resulting from inaccurate, incomplete, or outdated information provided by Customer. If an ACH transfer is returned, rejected, or otherwise fails, TaxAct may, in its discretion, reinitiate the payment after Customer provides corrected information and may deduct any reasonable administrative costs associated with reprocessing the payment, to the extent permitted by applicable law. If Customer fails or refuses to provide valid ACH instructions, TaxAct may withhold, suspend, or delay payment until valid instructions are provided.
iv. Payment shall be deemed made, and TaxAct’s payment obligation satisfied, upon the successful completion of the ACH transfer to Customer’s designated bank account. Any payment successfully completed to that account shall be final and shall not be reissued or otherwise recoverable by Customer.
v. To the fullest extent permitted by applicable law, TaxAct may, at any time and without notice, offset or apply any amount payable by TaxAct or its affiliates to Customer against any amount Customer owes to TaxAct or its affiliates, whether arising under this Agreement or any other agreement between Customer and TaxAct or its affiliates. No interest shall accrue on any amount withheld or held by TaxAct. Any unclaimed funds shall be handled in accordance with applicable unclaimed-property laws.
6. Amendment; Termination. TaxAct may amend or terminate this Agreement in accordance with its amendment and termination rights under the SLA, which are incorporated into and apply to this Agreement. Without limiting those rights, TaxAct, in cooperation with the Banking Partner, reserves the right to suspend Customer's Bank Product privileges and/or terminate this Agreement without notice if there is evidence of fraud, misuse or breach of this Agreement or the Banking Partner Terms by Customer or its Authorized Users. If Customer’s privileges are terminated by a Banking Partner, Customer may not be reinstated by another Banking Partner.