TaxAct® Professional Guarantee
TaxAct Professional products help thousands of tax experts across the nation to complete more client returns in less time. Our customers save money by paying only for what they need through flexible prices and packaging. And we back up TaxAct Professional with a big guarantee.
UNLESS OTHERWISE SPECIFICALLY ALLOWED BY LAW, THE BELOW GUARANTEE SETS FORTH YOUR SOLE AND EXCLUSIVE REMEDY AGAINST TAXACT, ITS AFFILIATES AND REPRESENTATIVES AND OUR SERVICE PROVIDERS AND OUR ONLY OBLIGATION, IN THE EVENT OF ANY ERRORS OR INACCURANCIES WITH OUR SERVICES. GUARANTEES ARE DISTINCT AND MAY NOT BE COMBINED.
Money-Back Guarantee
If you are not completely satisfied with your TaxAct professional software purchase, simply return the product within 30 days of receipt and you will get a full refund less 15% for administrative costs, if applicable. No questions asked! The Money-Back Guarantee does not apply if you have prepared or electronically filed any tax return using the TaxAct professional software. Current and former employees of TaxAct or any other company offering tax return preparation products are excluded from these guarantees. You must request a refund in writing by sending your name, zip code, email address on account, TaxAct username, Order ID, and product you would like refunded to TaxAct, LLC via email to: prosales@taxact.com or via mail to: 3200 Olympus Blvd., Suite 150, Dallas, TX 75019, Attn: TaxAct Professional Sales.