Contact TaxAct Service & Support

 Support Hours

All times are in Central time zone


May 18, 2021 - January 16, 2022
Monday - Friday
8:00am - 5:00pm
Saturday & Sunday
Closed

January 17, 2022 - April 18, 2022

Monday - Friday
8:00am - 9:00pm
Saturday & Sunday
9:00am - 6:00pm

April 19, 2022 - January 13, 2023

Monday - Friday
8:00am - 5:00pm
Saturday & Sunday
Closed


Extended Hours:

January 22, January 23, January 29, January 30, April 16 & April 17, 2022
9:00am - 8:00pm

April 11 - 15, 2022
8:00am - 10:00pm

April 18, 2022
8:00am - 2:00am


Support is closed for the observance of the following holidays: Memorial Day, July 4th, Labor Day, Thanksgiving & Christmas

Type of Support - TaxAct Products Phone Support*
Customer Service (319) 373-3600
Type of Support - TaxAct Professional Products Email Support Phone Support
Product Support

(Installation, navigation, printing, electronic filing & filing errors, general troubleshooting)

 Email Professional Support (319) 731-2682
Customer Service

(Account record maintenance, Sign-In difficulties, product features, order processing, billing, status of return, product guarantee & privacy information, and email opt-out)

 Email Professional Support (319) 731-2682
Tax Help

(Tax questions and IRS & State notices)

 Email TaxPayer Support (319) 731-2680
TaxAct expert named Sonya ready to assist for tax filing

*Photo and name of representative are for illustrative purposes only.

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Connect with our CPAs or other tax experts who can help you navigate your tax situation. You'll get access to unlimited advice when you need it most.*