How do I determine which product format is right for me?
Customers who wish to save a copy of their tax return file on their computer hard drive or on a disk need to order a CD and/or downloadable version of TaxACT. Purchasing a CD does mean a shipping and handling charge is added to the order total. A customer ordering a CD will also have the ability to download the product from their personal download page accessed directly from our web site. A download-only customer will be able to retrieve their product immediately after purchase by visiting their personal download page.
TaxACT Online is a web-based version (using your web browser) of TaxACT. There is no software to install. Your return is safely & securely stored behind a firewall on our state-of-the-art servers using the latest in encryption technology. TaxACT Online customers can gain access to their returns by using their TaxACT Online username and password.
TaxACT Online customers can visit www.taxactonline.com to begin their return for 2013. The IRS will not accept e-filed returns for the new tax year until the 2nd week of January 2014; so electronic filing will not be an available service until the IRS opens for the new tax year.
CD or download customers can place an order for our products 24 hours a day from our web site at http://www.taxact.com.
Orders can be placed by phone at 1-800-573-4287 during normal business hours.
We also accept orders by mail at:
c/o Blucora, Inc.
10900 NE 8th Street, Ste. 800
Bellevue, WA 98004