Prepare and File Taxes
Home and Business Bundles
Estates and Trusts
Previous Year’s Products
Check E-file Status
Track IRS Refund
Tax Bracket Calculator
We're ready to help.
Have a question? Ask, or enter a search term below.
Popular Help Topics
Electronic Filing & Printing
News & Reference
Ordering & Account Information
Get the information you need.
Search Help Topics:
Online / Over the Web
About Your Username and Password
Can I Skip the Verification Code Step?
Can I View and Manage My Trusted Devices?
Changing Your Username
Clearing Browser Cache
Do I need a new TaxAct Account for each return?
Forgot Customer ID and/or Associated Password
Forgot Online Username or Password
How do I locate the TaxAct Online account I registered?
How do I update my email address?
Sign In Instructions - Desktop (download / install) or Online (web based)
Signing In From A New Location
What Does "Don't ask again on this Computer" Mean?
What is "I'm not a robot" (reCAPTCHA) and How to Troubleshoot
What is a Trusted Device?
Why did TaxAct Begin Using Verification Codes?
Why Do I Have to Enter a Verification Code Again?