This help topic does not exist for 2014. The following information applies only to the tax year indicated below. Select 2014 on the main Support page to view help topics available for that year.

NOTE: The Endeavor Card Prepaid MasterCard® was only available through 2012 (tax year 2011). New for 2013: TaxACT has partnered with PayPower to give you all the benefits the PayPower Prepaid Visa Card has to offer. Please see PayPower® Prepaid Visa Card Help and Support if you chose to deposit your 2012 federal tax refund to a PayPower Visa card.

TaxACT employees do not have access to your Endeavor Card Prepaid MasterCard® account information.

If your card does not work, is lost or stolen, or if you have other questions relating to your account that cannot be answered at, please call 1-866-696-5221 or email for customer service.

Endeavor Card Prepaid MasterCard is issued by The Bancorp Bank pursuant to license from MasterCard International Incorporated.

MasterCard is a registered trademark of MasterCard International Incorporated.

Obtaining Your Card: The USA PATRIOT Act is a federal law that requires all financial institutions to obtain, verify, and record information that identifies each person who opens a Card Account. What this means for you: When you open a Card Account, we will ask for your name, address, date of birth, and other information that will allow us to reasonably identify you. We may also ask to see your driver's license or other identifying documents at any time.

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